Effective Date: 12/12/2024

Adaptive Solutions, trading as DTP ("we," "our," or "us"), values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website or engaging with our services as an importer and wholesaler of master alloys and industrial raw materials.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Company name
• Shipping and billing address

1.2 Non-Personal Information

• Browser type and version
• IP address
• Device type
• Website usage statistics (e.g., pages visited, time spent on the site)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect non-personal data for analytics and website performance.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process inquiries and orders.
• To communicate with you regarding your orders or requests.
• To improve our website and services.
• To comply with legal and regulatory requirements.
• For internal record-keeping and administrative purposes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third parties who assist us in website hosting, payment processing, logistics, and customer support.
• Legal Compliance: Authorities if required by law or to protect our legal rights.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights concerning your personal information:

• Access, update, or delete your personal information.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent for data collection (if applicable).

To exercise these rights, please contact us using the details provided below.

6. Cookies and Tracking

Our website uses cookies to:

• Enhance user experience.
• Track website performance.
• Enable functionality such as account logins and preferences.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Please review this policy periodically for updates.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Adaptive Solutions trading as DTP
Email: contact (at) dtp.com.pk